Hedfirst SMS Terms & Conditions.
Hedfirst LLC (“we,” “us,” or “our”) offers SMS (Short Message Service) text messaging as a communication channel for customer support, informational messages, and occasional promotional updates. By opting into our SMS program, you agree to the following terms and conditions.
1. Consent & Opt-In
By providing your phone number and sending a text message to our designated number, you agree to receive SMS messages from Hedfirst LLC. These messages may include:
- Customer support responses.
- Appointment confirmations and order-related notifications.
- Promotional offers, updates, and special announcements.
Consent to receive SMS messages is not a condition of purchase.
2. Message Frequency
The number of messages you receive will vary based on your interaction with Hedfirst. Typical frequency may include:
Customer support responses as needed.
- Customer support responses as needed.
- Promotional and informational messages, no more than 1 message a week.
We reserve the right to adjust message frequency at any time.
3. Cost & Fees
Hedfirst LLC does not charge for SMS messages; however, standard message and data rates may apply as per your mobile carrier’s plan. Please check with your carrier for details.
4. How to Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message received. Upon opting out, you will no longer receive further messages unless you re-enroll.
5. Help & Support
For assistance with SMS messages, reply HELP to any message, or contact us at:
- Email: support@hedfirst.com
- Phone: +1 888-427-1796
6. Privacy & Data Usage
We value your privacy. Your phone number and message data will be used solely for communication purposes and will not be shared or sold to third parties. For more details, please review our Privacy Policy.
7. Mobile Carriers & Service Availability
SMS delivery is subject to your mobile carrier's network availability. Hedfirst LLC is not responsible for delays or undelivered messages due to carrier issues.
8. Updates to These Terms
We may update these SMS Terms & Conditions from time to time. Continued use of our SMS services constitutes acceptance of any modifications.
For any questions or concerns, contact us at support@hedfirst.com or call us at +1 888-427-1796.